Grievance Redressal

Mahesana Municipal Corporation is dedicated to resolving public grievances quickly and effectively. Citizens can now register complaints through both the official Complaint Helpline and the MMC WhatsApp Chatbot for faster and more convenient civic support.

Citizens can report issues related to sanitation, water supply, drainage, street lighting, roads, tax matters, health concerns, and other civic services through simple and accessible digital platforms.

Simply send a “Hi” on WhatsApp to start the conversation and follow the guided steps to register your complaint or access civic service information instantly.

Once submitted, your complaint will be forwarded to the relevant departments like Sanitation, Water Supply, Drainage, Street Lighting, Health, Roads, Tax, or Building Control for action.
MMC strives to resolve all complaints in a timely and transparent manner.